The Magic of Conflict

InstructorJane Gunn
TypeOnline Course
Price£29.99
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The Magic of Conflict

You want to achieve your potential – to be successful and happy – both at work and at home BUT you live and work with others who don’t always agree or see things the same way. Your ability to deal with the challenges and crisis in the relationships with your colleagues, friends and family comes down to how effectively you can manage conflict.  There is unbelievable power in the skills and tools that help you to build confidence in dealing with people when you don’t see eye-to-eye.
People do not connect to those who believe they are better than or more right than they are but to those who are able to listen to and acknowledge their needs, interests and concerns alongside their own.  This online course is your way of spending time with me so that I can teach you the secrets I have learned during 30 years working as a lawyer and mediator helping people and businesses.


We’re going to work together through a series of videos, exercises, models and case studies so that you too will discover the Magic of Conflict. This is the first step in an important journey that will equip you to be more capable of recognising and managing conflict in all areas of your life.

MODULE 1: We’re going to take a deeper look at what conflict is and why it might actually be the MAGIC INGREDIENT in your life and/or business

MODULE 2: Here we challenge you to look at the COST OF IGNORING CONFLICT or handling it badly as well as some of the common issues that cause it in the first place

MODULE 3: Now we seek to understand WHAT GOES WRONG AND WHY. Why we choose not to disclose things that are upsetting us and don’t act as we would like to when we do find the courage to confront other people about our concerns

MODULE 4: Getting down to business – what TIPS AND TOOLS can we use if we want to get things right in future? Learn and practice what you need to do and say to get it right next time

MODULE 5: Learn what you can do to PLAN AHEAD and avoid similar problems arising in the future by creating a systematic approach to conflict.
Make sure you go through the Modules in order. Watch the videos and then complete the exercises on the additional worksheets provided.

Section 1Welcome & OverviewFree Preview

This course is split into 5 easy modules, which will help you to deal with conflict effectively. The course is designed for individuals to study in their own time, so they can identify and explore the individual aspects of conflict in their life.

If trainers require multiple licenses contact: jane@janegunn.co.uk for preferential pricing.


Lecture 1WelcomeFree Preview

This course is split into 5 easy modules, which will help you to deal with conflict effectively. The course is designed for individuals to study in their own time, so they can identify and explore the individual aspects of conflict in their life.

If trainers require multiple licenses contact: jane@janegunn.co.uk for preferential pricing.


Section 2A Window of Opportunity
Lecture 1An Introduction
Lecture 2What is Conflict?
Lecture 3Why is Conflict Magic?
Section 3The Cost of Ignoring It?
Lecture 1What is the Root Cause of Conflict?
Lecture 2The Cost of Conflict
Lecture 3The Danger of Parallel Conversations
Section 4Understanding What Goes Wrong
Lecture 1Living on an Island
Lecture 2Why Don't I Behave As I Would Like To?
Lecture 3Into the Conflict Abyss
Lecture 4Why Do We Talk Least About What Matters Most?
Section 5Tips and Tools For Getting It Right
Lecture 1The Four Pillars of Collaboration
Lecture 2Knowing Your Values
Lecture 3How To Listen So That Others will Speak
Lecture 4How To Speak So That Others Will Listen
Section 6How To Plan Ahead and Avoid Further Problems
Lecture 1A Living Contract?
Lecture 2Planning For Conflict
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